Tristro is committed to protecting your privacy. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.
By accessing or using this web site, you acknowledge that you have read and understand this Privacy Policy. Further, you agree to be bound by this Privacy Policy. If you do not agree to be bound by this Privacy Policy, please discontinue use.
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements and special offers that you might like to hear about.
Back To Top ↑In order to provide you with a quick, convenient, personalized shopping experience, we collect and store the following information:
In an effort to protect your information, we DO NOT save your payment information for future use by default, including credit card numbers, expiration dates, and CCV codes. For your convenience in placing future orders with your Tristro Account, you may choose to save your payment information in our databases in an encrypted form.
All above personal information collected will be retained as part of your records, in order to provide you with improved and customized service.
When you access your online account, make any payments, send us e-mails, or conduct other transactions with us, we may ask you to provide personally identifiable information to us. When this personal information is supplied to us, we will make commercially reasonable efforts to ensure the privacy of your information. However, at times, it may be necessary to disclose personal information to unaffiliated companies/vendors for the limited purpose of completing your transaction, postal and e-mail delivery, customer service, or data analysis.
Back To Top ↑Tristro collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.
We also use your personal information to communicate with you. We may send certain mandatory service communications, such as welcome letters, billing reminders, information on technical service issues, and security announcements. We may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Tristro. You may opt-out of receiving non-mandatory communication at any time by visiting your My Tristro Account page and unchecking the 'Tristro Newsletter' option.
All personal information provided to Tristro shall remain the property of Tristro. The information collected, managed and stored by Tristro may be retained indefinitely for the above-mentioned purposes.
Back To Top ↑We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.
As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Policy.
We reserve the right to disclose your personally identifiable information as required by federal, state and local laws or regulations and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Site. In such situations, we will make commercially reasonable efforts to disclose only the personal information required.
Back To Top ↑Tristro uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from our sites, you must use an SSL-enabled browser, such as Internet Explorer, Firefox, Safari, or Netscape Navigator 3.0 or later. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Firefox.
Please be aware that payments may be made using a third party company. As such, personal financial information may be collected by this third party company. If such payment methods are used, please take time to review these third party company policies as well, since we are not responsible for the privacy policies of these third party companies.
Back To Top ↑Protecting children on the Internet is very important to us. For that reason, Tristro does not intentionally collect information at our web sites from those we actually know are under 13. Parents can be proactive and limit web site access to their children by installing filtering software.
The Children's Online Privacy Protection Act (COPPA) protects children under the age of 13 from the online collection of personal information. Learn more about COPPA at the Federal Trade Commission's web site for children's privacy at http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.htm.
Back To Top ↑We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the "policy updated" date at the top of this statement. If there are material changes to this statement or in how Tristro will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Tristro is protecting your information.
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